Luxury Interactive 2016 (past event)

October 17 - 19, 2016

Contact Us: 1-888-482-6012

Barbara Bisoni, President at Anna Sheffield Fine Jewelry
Anna Sheffield Fine Jewelry Logo

Barbara Bisoni


President
Anna Sheffield Fine Jewelry

Check out the incredible speaker line-up to see who will be joining Barbara.

Download The Latest Agenda

Experiential eCommerce: Today’s Must-Haves For Top CX

Wednesday, July 5th, 2017


14:20 Omnichannel Clienteling: Bridging The Physical-Digital Divide For A More Personal Clienteling Experience

Anna Sheffield Jewelry offers a timeless alternative to the traditional world of Ceremonial and Fine jewelry with an extensive collection of finely crafted baubles…but the most fulfilling part of the creations is knowing they are destined to be passed down for generations. With highly curated items, brands must connect with the customer in a unique way. Barbara Bisoni has been building the brand to connect with customers in a most personal fashion to drive business value by:
• Getting back to basics: pushing curated products, building engagement, making it customer-centric
• Once customer engagement is established, pulling in the customer through seamless experiences and product information in unique ways
• Efficiency to drive profitability: simplifying operations across storytelling outlets to streamline processes

15:20 Interactive Roundtable Working Groups

These interactive sessions are your opportunity to ask personal Q & A from the presentations and network in a relaxed setting.

1. Acquiring Affluent Customers In The Digital Age
Ross Kramer, CEO and Co-Founder, Listrak

2. Protecting And Fostering Luxury Brands In The Face Of Internet Commoditization

Greg Finney, Founder/CEO, 2Modern

3. Redefining The Previous-Season Model As A Global Fashion Business

Andres Sosa, EVP, Sales, Marketing and Creative, THE OUTNET

4. It’s Personal: Contextual Offers And Marketing To Drive Business Value

Barbara Bisoni, President, Anna Sheffield Fine Jewelry

5. Recreating The Luxury Experience In An Omnichannel World
Amit Sharma, CEO, Narvar

6. Chatbots - The next step in customer engagement
Gavin Silver, Director of Technology, Blue Fountain Media

7. Challenges Of Being A New Brand In The Luxury Market
Katie Scott, Founder, KATIE SCOTT Design