Luxury Interactive 2016 (past event)

October 17 - 19, 2016

Contact Us: 1-888-482-6012

Felita Harris, SVP Global, Commercial Development at Lela Rose
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Felita Harris


SVP Global, Commercial Development
Lela Rose

Check out the incredible speaker line-up to see who will be joining Felita.

Download The Latest Agenda

Getting Physical: In-Store, In-House, And Secure Global Commerce

Monday, July 10th, 2017


09:35 HIGH TOUCH VS. HIGH TECH: Bridging The Gap Between Technology And Touch

Luxury shopping experiences have changed, and reengaging the luxury-buying customer in a world of conspicuous consumption and digital access is a necessity. But in a world of eCommece surfers, how can brick and mortar retailers compete? Felita Harris explains how to get back to the power of the human greeting, aided by digital tools.
• Sales teams and service as brands best assets
• Empower store teams to deliver exceptional service
• The best way to engage and retain customers is leaving them with memorable experiences (time after time)