Mary Anne Stangby

President
Sunglass Hut, Luxottica Retail North America

Mary Anne Stangby is the General Manager, Senior Vice President for Sunglass Hut North America, responsible for the strategic leadership & financial results of over 1900 stores.

Mary Anne joined Luxottica in 1994, beginning her career in the LensCrafters Training & Development organization. Across her Luxottica career, she has led Sunglass Hut Store Operations, Store Segments, and Business Development. Since 2013, she served as General Manager for the Sears Optical brand, delivering strong sales and profit improvement, as well as high associate engagement. In 2015, she also led the negotiation to expand LensCrafters into Macy’s nationally.

Mary Anne holds a BA in Accounting and Business Management from North Carolina State University. She lives in Cincinnati with her husband Larry and daughter Luci.

Check out the incredible speaker line-up to see who will be joining Mary Anne.

Download The Latest Agenda

Test And Learn: Channel Growth For Purchase Drive

Monday, June 5th, 2017

09:15 Cultivating A Love Brand

Every interaction along the shopping journey matters for a Love Brand. And every interaction is an opportunity to connect and engage with your customers in ways that matter to them. Whether on an e-commerce site, in a retail store, in an email, text or on social media, your customers expect messages to resonate with them, interactions to be memorable, content to be useful, and products/offers to be relevant to their needs. Sunglass Hut provides these experiences by embracing the following models:
• Omni-Channel: Create a seamless shopping experience whether the customer is shopping online from a desktop or mobile device, by telephone or in a bricks and mortar store.
• Consumer Intimacy: Is all about knowing who the customer is and using that information to create a meaningful and relevant shopping experience, guided by what she wants, when she wants it, and maybe even when she does not know exactly what she wants.
• Experience 360: Provides a Flagship product assortment to customers in all locations.
• The Sunglass Hut Experience: Provides consumers with a personal and memorable interaction around finding the perfect pair of designer sunglasses, through our expert trained associates.