Luxury Interactive 2016 (past event)
October 17 - 19, 2016
Contact Us: 1-888-482-6012
Felita Harris
SVP Global, Commercial Development
Lela Rose
Check out the incredible speaker line-up to see who will be joining Felita.
Download The Latest AgendaGetting Physical: In-Store, In-House, And Secure Global Commerce
Monday, July 10th, 2017
09:35 HIGH TOUCH VS. HIGH TECH: Bridging The Gap Between Technology And Touch
Luxury shopping experiences have changed, and reengaging the luxury-buying customer in a world of conspicuous consumption and digital access is a necessity. But in a world of eCommece surfers, how can brick and mortar retailers compete? Felita Harris explains how to get back to the power of the human greeting, aided by digital tools.
• Sales teams and service as brands best assets
• Empower store teams to deliver exceptional service
• The best way to engage and retain customers is leaving them with memorable experiences (time after time)
• Sales teams and service as brands best assets
• Empower store teams to deliver exceptional service
• The best way to engage and retain customers is leaving them with memorable experiences (time after time)