Luxury Interactive 2016 (past event)

October 17 - 19, 2016

Contact Us: 1-888-482-6012

Mary Anne Stangby, President at Sunglass Hut, Luxottica Retail North America
Sunglass Hut, Luxottica Retail North America Logo

Mary Anne Stangby


President
Sunglass Hut, Luxottica Retail North America

Check out the incredible speaker line-up to see who will be joining Mary Anne.

Download The Latest Agenda

Test And Learn: Channel Growth For Purchase Drive

Monday, June 5th, 2017


09:15 Cultivating A Love Brand

Every interaction along the shopping journey matters for a Love Brand. And every interaction is an opportunity to connect and engage with your customers in ways that matter to them. Whether on an e-commerce site, in a retail store, in an email, text or on social media, your customers expect messages to resonate with them, interactions to be memorable, content to be useful, and products/offers to be relevant to their needs. Sunglass Hut provides these experiences by embracing the following models:
• Omni-Channel: Create a seamless shopping experience whether the customer is shopping online from a desktop or mobile device, by telephone or in a bricks and mortar store.
• Consumer Intimacy: Is all about knowing who the customer is and using that information to create a meaningful and relevant shopping experience, guided by what she wants, when she wants it, and maybe even when she does not know exactly what she wants.
• Experience 360: Provides a Flagship product assortment to customers in all locations.
• The Sunglass Hut Experience: Provides consumers with a personal and memorable interaction around finding the perfect pair of designer sunglasses, through our expert trained associates.